FAQ

Click HERE if you’re planning a Wedding or Full Service Event. The following applies to Pick-up & Delivery Orders. Orders can be made online, by fax or by phone. Orders must be received no later than 3:00 pm the day prior. Large orders may require 48 hour notice or more. Same day orders may be possible with a limited menu

MENU INFORMATION

The following menus represent a collection of popular and updated menu items suggested by our chefs.  Feel free to also ask us about a custom menu for your next function.

MINIMUMS

Menus are priced per person based on a minimum order amount or guest count. Guest count requirements vary by menu. A per person surcharge is applied for parties under the guest count. Please refer to each menu for specific terms.

DROP OFF SERVICE

Set up as a self-serve buffet in disposable containers with disposable serving utensils. Sales tax & delivery charge apply. Disposable warming dishes are available for an additional charge.

DELIVERIES

We deliver within Metro Phoenix and most parts of the East and West Valley. Delivery charges can range anywhere from $15.00-$45.00 based on location. Outlying areas incur higher delivery charges.

WHAT’S INCLUDED

Our per-person price includes quality disposable plates, flatware, napkins, and cups. Buffet equipment, buffet linens, and buffet decorations are also included on full service events.

PAYMENT

We accept Visa, MasterCard, Discover, and American Express. Click HERE to make a payment online.  Corporate and personal checks are also accepted. Please inquire if you would like to establish direct billing privileges.

FULL SERVICE

Set up as a self-serve buffet with chafing dishes, buffet linen and regular serving utensils. Staffing, sales tax, and set-up fee are additional.  Click HERE for additional information about full-service events.

CANCELLATION

All drop-off orders require a 24-hour cancellation notice. Cancellations within the 24 hour period will be charged 50% of the total invoice. All other events require a minimum 72-hour notice or greater. Please refer to your proposal or invoice for exact terms.

ARRIVAL

Our staff will arrive, unload and set-up your order by the start time (eat time) that you provide us. Due to variable traffic conditions, drop-off lunch deliveries are considered on time within fifteen minutes before or after the scheduled start time. For full service events, catering staff will arrive approximately 1-2 hours prior to start time. Arrival time for full service events varies depending on drive time and level of setup required.